Hotel

1. I have a reservation under [name].

   I booked a room under the name [name]. / My reservation is under [name].

   Usage

   Said at the front desk during check-in; replace [name] with your own name

   Grammar Note

   "Under" here means "in the name of." "I booked under Smith" is natural and commonly used

2. What time is check-out?

   When do I need to check out? / What's the check-out time?

   Usage

   Asked upon arrival or the evening before to plan your departure time

   Grammar Note

   As a noun/adjective: "check-out time." As a verb: "I need to check out by noon." Note the spacing difference

3. Can I have a late check-out?

   Is it possible to check out late? / Can I extend my check-out time?

   Usage

   Requests an extended stay in the room past standard check-out; may incur an extra fee

   Grammar Note

   "Late check-out" is standard hospitality terminology. Add a time for clarity: "Can I check out at 2 pm?"

4. My room key doesn't work.

   My keycard isn't working. / My room key stopped working.

   Usage

   Reported to the front desk when the keycard fails to unlock the door, often due to magnetic interference

   Grammar Note

   "Doesn't work" describes a non-functioning state. "Stopped working" emphasises it was working before

5. Can I have extra towels?

   Could I get some more towels? / Can you send up extra towels?

   Usage

   Requests additional towels from housekeeping or the front desk

   Grammar Note

   "Extra" means additional. Swap in other amenities: "extra pillows," "extra blankets," "extra hangers"

6. The air conditioning isn't working.

   The AC is broken. / There's a problem with the air conditioning.

   Usage

   Reports a malfunctioning room facility to the front desk; adaptable to other equipment

   Grammar Note

   "Isn't working" (present continuous negative) sounds softer than "broken." Swap the noun: "The TV / shower / heater isn't working"

7. Can I store my luggage here?

   Could you hold my bags? / Is there luggage storage available?

   Usage

   Asked when you want to leave bags at the hotel before check-in or after check-out

   Grammar Note

   "Store" here means to keep temporarily. "Left luggage" is the British English term for a luggage storage service

8. Is breakfast included?

   Does the rate include breakfast? / Is breakfast part of the package?

   Usage

   Clarifies whether the room rate covers breakfast; asked at check-in or when reviewing a booking

   Grammar Note

   "Included" is a participial adjective meaning covered by the price. "Complimentary breakfast" signals it's free of charge

9. What's the Wi-Fi password?

   Can I get the Wi-Fi password? / What's the wireless network password?

   Usage

   Asked at check-in or at the desk to connect to the hotel's wireless network

   Grammar Note

   "Wi-Fi" comes from a trademark and is usually written with a hyphen and capitals, but it is used as an ordinary noun. "What's the network name?" asks for the SSID; "Is Wi-Fi free?" checks for charges

10. Can I book a room for tonight?

    Do you have a room available tonight? / I'd like a room for tonight.

    Usage

    Used for walk-in bookings when you arrive at a hotel without a prior reservation

    Grammar Note

    "Book" = to reserve. Change the duration: "for two nights." "Do you have any vacancies?" is another common way to ask

11. Towel

    Usage

    Point to it when asking reception for more

12. Pillow

    Usage

    For asking for an extra one or a replacement

13. Blanket

    Usage

    For asking for another one when the room is cold

14. Soap

    Usage

    Point to it when the room has run out

15. Shampoo

    Usage

    Point to it when the room has run out

16. Toothbrush

    Usage

    For asking whether the hotel provides one

17. Toilet paper

    Usage

    For when a room or a stall has run out

18. Hairdryer

    Usage

    Ask to borrow one if the room has none; also written "hair dryer"

19. Coat hanger

    Usage

    "Hanger" alone works, but "coat hanger" leaves no doubt

20. Room cleaning

    Usage

    For asking for or declining housekeeping; the door card is "Do Not Disturb"

21. Quiet room

    Usage

    Show it as your request when asking to change rooms

22. Too noisy

    Usage

    For complaining about noise from the next room or the street

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