I have a reservation. My name is Smith.
Usage
The first phrase you say at a hotel front desk when checking in
Grammar Note
"I have a reservation" states a pre-booked stay. Follow with "My name is ~" to identify yourself
Can I see the room first?
Usage
Used when you want to inspect the room before committing
Grammar Note
"Can I ~?" is a polite request for permission or assistance
Is breakfast included?
Usage
Used to ask if breakfast is part of the room rate
Grammar Note
"included" is a past participle used as an adjective meaning "part of the deal"
Can I have a late check-out?
Usage
Used when you want to check out later than the standard time
Grammar Note
"late check-out" is a standard hotel term; the phrase concisely conveys the request
Is there an elevator?
Usage
Used when you have heavy luggage or cannot use stairs
Grammar Note
American English uses "elevator"; British English uses "lift"
Could I get an extra pillow?
Usage
Used to politely request an additional pillow from the front desk or housekeeping
Grammar Note
"could" is more polite than "can" for requests and ideal for hotel staff
The air conditioning is not working.
Usage
Used to report a malfunctioning air conditioner to the front desk
Grammar Note
"is not working" uses present progressive negative to report an ongoing problem
What time is check-out?
Usage
Used to confirm the check-out time with reception
Grammar Note
"What time is ~?" concisely asks for the scheduled time of an event
Is there parking available?
Usage
Used to ask whether the hotel has parking facilities
Grammar Note
"Is there ~ available?" simultaneously asks about existence and accessibility
Can I store my luggage here?
Usage
Used to ask the hotel to hold your bags before check-in or after check-out
Grammar Note
"luggage" is uncountable; say "pieces of luggage" rather than "a luggage"
More English phrases
- Basic Words
- Basic Nouns
- Basic Verbs
- Adjectives
- Question Words
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